* Accurate representation. Customers are provided with digital proofs of each product prior to placement of any production orders. The proof is an accurate representation of the finished product to provide customers a final draft and to allow for any changes or corrections.

* Order confirmation. Once the final draft of your product is approved, our team will confirm your order via e-mail. Confirmations include details of your order, such as type, size, quantity, colors and delivery dates.

* Top-quality products. More complex designs and larger orders may lead the Discount Lapel Pin Store to send customers a scan of the manufacturer's sample. At this point, production has begun and no order can be canceled.

* Timely production. Our team works diligently from the time of your free quote until you have the finished product in your hands. Production takes 7-10 days after the order confirmation is aproved to ensure you have your products on time. Orders are shipped via UPS.

* Complete cooperation. We at the Discount Lapel Pin Store are proud of our sales and design teams who offer excellent customer service. Please contact us at 1-877-513-4811 or sales@discountlapelpinstore.com with questions, comments or concerns.

What the Discount Lapel Pin Store can expect from you:

* Accurate representation. Customers must retain legal ownership of any and all logos, trademarks and copyrights associated with each order. Through submissions, you certify that you have the legal right to have the images and texts reproduced, and that those reproductions do not infringe on the rights of others.

* Top-quality products. In order to create unique, custom products, customers are expected to provide accurate information and give full attention to any proofs our teams provide. Please check all designs, spelling, colors and additional options such as epoxy or cases. After making any necessary changes to your proof, return it to our team via e-mail. This signifies that you approve your order.

* Order confirmation. Proofread and review all of the details of your final proof. Once you return the proof to our team, you will receive an order confirmation. Please carefully review the information. If the information is correct, send it to us and the production process will begin. NOTE: After an order has been approved and confirmed, it cannot be canceled for any reason.

* Timely production. Orders are processed and shipped 7-10 business days after confirmation. The Discount Lapel Pin Store is not responsible for delays in shipping caused by undeliverable shipping addresses, inaccurate information, U.S. Customs procedures or routing issues by UPS.

All orders are final.

Because the products are custom made,, all sales are final. Once an order confirmation has been confirmed, orders may not be canceled for any reason. Products that contain defects in materials or workmanship may be replaced. The Discount Lapel Pin Store does not issue refunds.